The term dark store refers to a retail distribution centre or outlet that caters exclusively to online shopping.  It is generally a large warehouse that can either be used to facilitate a collect-and-click service or an order fulfilment platform for online sales. Some are automated an...

Confluence of digital and retail in societies like India is creating opportunities for old & new to not only co-exist but to thrive. Specifically, though e-commerce and mall stores have long been blamed for demise of mom & pop/ family owned / small neighbourhood shops across the world, we ac...